| Date/Time |
Event |
| October 16, 2018 |
Marketing
More Information +
Marketing
This concentrates on who your key customers are and how to best attract and retain them.
The expectations of each target audience are different and we will show you how to get into the mindset of your different customers to help you with marketing your business to suit their needs.
This course will give you the tools to help you understand your competition and stay one step ahead.
Once you understand the needs of your customers, we will then show you different methods of communicating the right message to your customers, for example:
- Identifying your target customers
Assessing your competitors
External & Internal marketing
Merchandising
Simple & effective promotions
Staff incentives
Close
|
| October 17, 2018 |
Social Media Workshop
More Information +
Social Media Workshop
This course will ensure that you understand how social media works and how it can benefit your pub business. Specifically it will look at
- The different types of social media
- Facebook
- Instagram
- Twitter
- Shortstack
- What to use social media for and how it can benefit your pub. It will use some real life good and bad examples of this!
- Marketing via social media
- Promotions you could run
- Marketing food
- Promoting events
- Gaining “likes” and followers
- Customer review sites
Close
|
| November 27, 2018 |
Managing People
More Information +
Managing People
Through this course you will learn about
- Your responsibilities to your staff as an employer
- All about contracts and the terms and conditions thereof including employee rights such as time off, breaks, maternity and paternity leave
- Discrimination legislation and the key points
- How to discipline and/or dismiss staff
Close
|
| November 28, 2018 |
Health & Safety
More Information +
Health & Safety
This course concentrates on the key legal responsibilities of a tenant and what can happen if these responsibilities are ignored. It will provide you with sufficient information to sit the BIIAB LHO (Licensed Hospitality Operations) exam for those tenants who have completed the suite of one day workshops.
- Step One. Identify gaps in tenant’s current approach (using fun quizzes and discussion).
- Step Two. Communicate “Must Know” and “Must Do” information. This will be supported with existing company (Trust Inns) material to enable tenants to comply with their legal responsibilities.
- Step Three. Construct individual “To Do” action plan which can then be followed up by your BDM.
The course also covers:
- The Health & Safety at Work Act and your key responsibilities
- How to approach Risk Assessments
- Key legislation such as COSHH, Fire Manual handling, RIDDOR, First Aid and what to do for each
- Top tips on how to train your staff on Health and Safety in and around the pub
Close
|
| February 6, 2019 |
Finance
More Information +
Finance
Our most popular course by far!! This course takes the fear out of finance and will take you through the essential parts of your profit and loss account so that you can understand it better and use it as a business tool to grow profit.
The course looks at:
- Profit & Loss: Accounts
- Price Setting
- Cash Flow Forecasting
- Stocktaking
- Break Even Points
Close
|
| February 7, 2019 |
Cellar Management
More Information +
Cellar Management
A well run cellar is at the heart of a well run operation. We will highlight all the tricks of the trade that will help you have a cellar that supports the rest of your business. A course such as this would not be complete without sharing practical advice on line clearing, fault finding and cellar hygiene.
Comments from previous delegates:
“This course has really opened my eyes, I feel a lot more confident knowing that I’m on the right track”
“You can’t afford not to go on this course, whether you’re brand new to the trade or an experienced publican”
“No matter how much experience or knowledge you think you have, you will definitely benefit from this course and learn at least on new thing/skill.”
At Trust Inns we firmly believe that our training course leads to a better business and this in turn leads to greater profit for all our licensees. And because we believe so strongly in this course, we are offering you a place free of charge.
Close
|
| March 13, 2019 |
Marketing
More Information +
Marketing
This concentrates on who your key customers are and how to best attract and retain them.
The expectations of each target audience are different and we will show you how to get into the mindset of your different customers to help you with marketing your business to suit their needs.
This course will give you the tools to help you understand your competition and stay one step ahead.
Once you understand the needs of your customers, we will then show you different methods of communicating the right message to your customers, for example:
- Identifying your target customers
Assessing your competitors
External & Internal marketing
Merchandising
Simple & effective promotions
Staff incentives
Close
|
| March 14, 2019 |
Finance
More Information +
Finance
Our most popular course by far!! This course takes the fear out of finance and will take you through the essential parts of your profit and loss account so that you can understand it better and use it as a business tool to grow profit.
The course looks at:
- Profit & Loss: Accounts
- Price Setting
- Cash Flow Forecasting
- Stocktaking
- Break Even Points
Close
|
| March 16, 2019 |
Marketing
More Information +
Marketing
This concentrates on who your key customers are and how to best attract and retain them.
The expectations of each target audience are different and we will show you how to get into the mindset of your different customers to help you with marketing your business to suit their needs.
This course will give you the tools to help you understand your competition and stay one step ahead.
Once you understand the needs of your customers, we will then show you different methods of communicating the right message to your customers, for example:
- Identifying your target customers
Assessing your competitors
External & Internal marketing
Merchandising
Simple & effective promotions
Staff incentives
Close
|
| April 9, 2019 |
Health & Safety
More Information +
Health & Safety
This course concentrates on the key legal responsibilities of a tenant and what can happen if these responsibilities are ignored. It will provide you with sufficient information to sit the BIIAB LHO (Licensed Hospitality Operations) exam for those tenants who have completed the suite of one day workshops.
- Step One. Identify gaps in tenant’s current approach (using fun quizzes and discussion).
- Step Two. Communicate “Must Know” and “Must Do” information. This will be supported with existing company (Trust Inns) material to enable tenants to comply with their legal responsibilities.
- Step Three. Construct individual “To Do” action plan which can then be followed up by your BDM.
The course also covers:
- The Health & Safety at Work Act and your key responsibilities
- How to approach Risk Assessments
- Key legislation such as COSHH, Fire Manual handling, RIDDOR, First Aid and what to do for each
- Top tips on how to train your staff on Health and Safety in and around the pub
Close
|
| April 10, 2019 |
Social Media Workshop
More Information +
Social Media Workshop
This course will ensure that you understand how social media works and how it can benefit your pub business. Specifically it will look at
- The different types of social media
- Facebook
- Instagram
- Twitter
- Shortstack
- What to use social media for and how it can benefit your pub. It will use some real life good and bad examples of this!
- Marketing via social media
- Promotions you could run
- Marketing food
- Promoting events
- Gaining “likes” and followers
- Customer review sites
Close
|
| May 14, 2019 |
Managing People
More Information +
Managing People
Through this course you will learn about
- Your responsibilities to your staff as an employer
- All about contracts and the terms and conditions thereof including employee rights such as time off, breaks, maternity and paternity leave
- Discrimination legislation and the key points
- How to discipline and/or dismiss staff
Close
|
| May 15, 2019 |
Marketing
More Information +
Marketing
This concentrates on who your key customers are and how to best attract and retain them.
The expectations of each target audience are different and we will show you how to get into the mindset of your different customers to help you with marketing your business to suit their needs.
This course will give you the tools to help you understand your competition and stay one step ahead.
Once you understand the needs of your customers, we will then show you different methods of communicating the right message to your customers, for example:
- Identifying your target customers
Assessing your competitors
External & Internal marketing
Merchandising
Simple & effective promotions
Staff incentives
Close
|
| June 19, 2019 |
Finance
More Information +
Finance
Our most popular course by far!! This course takes the fear out of finance and will take you through the essential parts of your profit and loss account so that you can understand it better and use it as a business tool to grow profit.
The course looks at:
- Profit & Loss: Accounts
- Price Setting
- Cash Flow Forecasting
- Stocktaking
- Break Even Points
Close
|
| June 20, 2019 |
Health & Safety
More Information +
Health & Safety
This course concentrates on the key legal responsibilities of a tenant and what can happen if these responsibilities are ignored. It will provide you with sufficient information to sit the BIIAB LHO (Licensed Hospitality Operations) exam for those tenants who have completed the suite of one day workshops.
- Step One. Identify gaps in tenant’s current approach (using fun quizzes and discussion).
- Step Two. Communicate “Must Know” and “Must Do” information. This will be supported with existing company (Trust Inns) material to enable tenants to comply with their legal responsibilities.
- Step Three. Construct individual “To Do” action plan which can then be followed up by your BDM.
The course also covers:
- The Health & Safety at Work Act and your key responsibilities
- How to approach Risk Assessments
- Key legislation such as COSHH, Fire Manual handling, RIDDOR, First Aid and what to do for each
- Top tips on how to train your staff on Health and Safety in and around the pub
Close
|
| September 3, 2019 |
Managing People
More Information +
Managing People
Through this course you will learn about
- Your responsibilities to your staff as an employer
- All about contracts and the terms and conditions thereof including employee rights such as time off, breaks, maternity and paternity leave
- Discrimination legislation and the key points
- How to discipline and/or dismiss staff
Close
|
| September 5, 2019 |
Marketing
More Information +
Marketing
This concentrates on who your key customers are and how to best attract and retain them.
The expectations of each target audience are different and we will show you how to get into the mindset of your different customers to help you with marketing your business to suit their needs.
This course will give you the tools to help you understand your competition and stay one step ahead.
Once you understand the needs of your customers, we will then show you different methods of communicating the right message to your customers, for example:
- Identifying your target customers
Assessing your competitors
External & Internal marketing
Merchandising
Simple & effective promotions
Staff incentives
Close
|
| October 15, 2019 |
Finance
More Information +
Finance
Our most popular course by far!! This course takes the fear out of finance and will take you through the essential parts of your profit and loss account so that you can understand it better and use it as a business tool to grow profit.
The course looks at:
- Profit & Loss: Accounts
- Price Setting
- Cash Flow Forecasting
- Stocktaking
- Break Even Points
Close
|
| November 19, 2019 |
Social Media Workshop
More Information +
Social Media Workshop
This course will ensure that you understand how social media works and how it can benefit your pub business. Specifically it will look at
- The different types of social media
- Facebook
- Instagram
- Twitter
- Shortstack
- What to use social media for and how it can benefit your pub. It will use some real life good and bad examples of this!
- Marketing via social media
- Promotions you could run
- Marketing food
- Promoting events
- Gaining “likes” and followers
- Customer review sites
Close
|
| November 20, 2019 |
Cellar Management
More Information +
Cellar Management
A well run cellar is at the heart of a well run operation. We will highlight all the tricks of the trade that will help you have a cellar that supports the rest of your business. A course such as this would not be complete without sharing practical advice on line clearing, fault finding and cellar hygiene.
Comments from previous delegates:
“This course has really opened my eyes, I feel a lot more confident knowing that I’m on the right track”
“You can’t afford not to go on this course, whether you’re brand new to the trade or an experienced publican”
“No matter how much experience or knowledge you think you have, you will definitely benefit from this course and learn at least on new thing/skill.”
At Trust Inns we firmly believe that our training course leads to a better business and this in turn leads to greater profit for all our licensees. And because we believe so strongly in this course, we are offering you a place free of charge.
Close
|
| November 21, 2019 |
Health & Safety
More Information +
Health & Safety
This course concentrates on the key legal responsibilities of a tenant and what can happen if these responsibilities are ignored. It will provide you with sufficient information to sit the BIIAB LHO (Licensed Hospitality Operations) exam for those tenants who have completed the suite of one day workshops.
- Step One. Identify gaps in tenant’s current approach (using fun quizzes and discussion).
- Step Two. Communicate “Must Know” and “Must Do” information. This will be supported with existing company (Trust Inns) material to enable tenants to comply with their legal responsibilities.
- Step Three. Construct individual “To Do” action plan which can then be followed up by your BDM.
The course also covers:
- The Health & Safety at Work Act and your key responsibilities
- How to approach Risk Assessments
- Key legislation such as COSHH, Fire Manual handling, RIDDOR, First Aid and what to do for each
- Top tips on how to train your staff on Health and Safety in and around the pub
Close
|
