In House Training

Trust Inns is dedicated to providing the highest quality of training for its business partners. If you would like more information on the below courses or advice on any other training, please contact marketing@trustinns.co.uk, or reach out to your BDM.

Upcoming Tenant Training Events

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If you are looking for information on how to gain a personal license, or you need to complete a PEAT course, find out more below.

pub guide cover

Are you new to the industry?  Request Your Free Guide to Becoming a Pub Landlord

If you’re thinking of running a pub for the first time, then we’re pretty certain you’ll have lots of questions and possibly not know where to start on your search. This handy, quick and simple guide will help to point you in the right direction, give you the right questions to ask/consider and a check list to cover.

If You are New to the Industry, You’ll Need a Licence

Personal licence England & Wales

Under the Licensing Act 2003, every licensed premises requires at least one personal licence holder who can authorise the sale of alcohol. Where there can be more than one personal licence holder in a premises, there is a legal requirement that one such personal licence holder must be also nominated as the “designated premises supervisor” (DPS) and that this person must be in day to day control of the premises.

A personal licence is granted by your local council licensing authority to people who hold the Award for Personal Licence Holders qualification (APLH). Gaining the APLH involves sitting a one day training course and a short multiple choice exam at the end of the day. Successful candidates will be awarded the BIIAB Award for Personal Licence Holders.

Trust Inns currently works with Training SP and CPL Learning who offer a range of on line courses, as well as gaining a APLH qualification.

Personal Licence Scotland

Scotland operates under a separate legal system to England and Wales and as such there are a few differences between the two licensing systems. Under the Licensing (Scotland) Act 2005, a personal licence is required before you can authorise staff to sell alcohol from licensed premises.

The person in day to day control of a Scottish licensed premises is called a “designated premises manager” and must hold a personal licence. Before applying for a personal licence in Scotland you must sit a one day course leading to the BIIAB Scottish certificate for Personal Licence Holders (SCPLH) qualification.

Trust Inns currently works with Training SP and CPL Learning who offer a range of on line courses, as well as gaining a SCPLH qualification.

Have You Done Your Pre Entry Awareness Training (PEAT)?

PEAT is an e-learning package for prospective tenants/lessess who are considering signing a pub tenancy or lease agreement in England and Wales. PEAT will provide you with sufficient information to help you fully understand the implications of the pub tenancy or lease which you are considering signing. The training includes:

  • The pub industry – business plan, finances & support
  • The pub premises – fixtures and fittings, dilapidations, repair obligations, capital developments, insurance, living accommodation
  • Purchasing obligations
  • Licensing and compliance
  • Rent assessment, review and renewals
  • How to leave your pub, complaints and dispute resolution

You must have completed this course before your application with Trust Inns can progress.

The cost of a PEAT course varies but is normally around £100 + VAT.

Speak to your BDM about the training partners we work with that can offer this course.

Visit Licenced Trainer

Meet the Trainers

John Walker

Our training partner, John Walker Solutions has worked with Trust for over 20 years! John has 30 years experience in hospitality – all at director level. He is known for inspiring people to make small changes which will improve their business. He does this by using an informal approach which creates the perfect environment for learning.

Frazer Grant

Frazer has spent many years in the hospitality industry, first as an owner and operator, and later into creating engaging, practical, and inspiring learning experiences for the incredible people in the pub industry. Deeply passionate about both the industry and the teams that drive its success, his energy, expertise, and enthusiasm provide a foundation for participants to implement the small changes that can elevate their pub businesses to new heights.